Ryviu

Ryviu is an eCommerce product review platform designed to help online stores collect, import, manage and showcase customer reviews, photos, videos and product questions. Its core purpose is to turn customer feedback into social proof that builds trust, reduces purchase hesitation and helps eCommerce brands increase conversions.

The platform is particularly well suited to Shopify and WooCommerce stores, as well as dropshipping businesses that need an efficient way to import product reviews from established marketplaces and display them directly on their storefront. Ryviu supports review imports from platforms including AliExpress, Amazon, Etsy, Walmart, DHgate and Shopee.

Product Reviews & Social Proof

Reviews are at the heart of Ryviu. The platform allows merchants to collect and display customer feedback through customisable review widgets, star ratings, featured reviews, review badges and other social proof elements.

Brands can showcase written reviews as well as photo and video reviews, helping potential customers see real experiences with a product before making a purchase. Review widgets can also include store-owner responses, featured reviews and review attributes such as product quality, fit or delivery speed.

Ryviu’s review display functionality can be used across different parts of an eCommerce website, including product pages and dedicated featured-review pages. Its Review Snippet Widget can also place selected customer feedback close to key conversion points, such as the Add to Cart area.

Import Reviews from Multiple Sources

One of Ryviu’s strongest differentiators is its ability to import product reviews from external marketplaces and supplier product pages. Depending on the plan and source, merchants can import reviews from:

• AliExpress
• Amazon
• Etsy
• Walmart
• DHgate
• Shopee

Ryviu can also combine reviews from multiple supplier sources into a single product, allowing merchants to consolidate social proof from different product listings. For example, reviews from an AliExpress product and an Amazon product can be combined for the same store product.

This functionality is particularly relevant to dropshipping businesses and new eCommerce stores that need to establish product-level social proof quickly.

Ryviu also supports importing reviews through CSV files and provides tools for exporting and transferring review data.

Photo & Video Reviews

Visual UGC can be particularly valuable for eCommerce because it allows potential customers to see products being used by real buyers.

Ryviu supports photo and video reviews, giving merchants the ability to showcase customer-generated visual content alongside traditional star ratings and written reviews. This can make product pages more credible and engaging while providing additional social proof during the purchase decision.

Questions & Answers

Ryviu also includes a Questions & Answers feature that allows shoppers to ask product-related questions and merchants to provide answers.

This can help brands address common objections and provide additional information that may not be covered in the standard product description. Q&A content can also be imported and exported using CSV, making it easier for merchants to manage existing customer questions and answers.

For eCommerce brands, this can support the consideration stage of the customer journey by helping shoppers find answers before contacting customer support or abandoning the purchase.

Review Request Automation

Ryviu can also be used to request reviews from customers after purchase. Merchants can create review request emails and customise the review request template, while email notifications can alert store owners when new reviews are submitted. This makes it possible to create a simple post-purchase process:

Purchase → Review Request → Customer Review → Social Proof → Increased Purchase Confidence

For brands focused on retention and customer experience, systematically collecting reviews also creates a continuous feedback loop between customers and the eCommerce business.

Google Shopping & Search Visibility

Ryviu can help merchants extend their review content beyond their own website.

The platform supports displaying star ratings and reviews on Google Shopping, with functionality for generating an XML review feed that can be connected to Google Merchant Center. Ryviu’s newer 2.0 version also includes an automated Google Shopping feed designed to keep review data synchronised with Google Merchant Center.

This can help merchants use customer reviews not only as on-site social proof but also as part of their product visibility and acquisition strategy on Google.

AI Review Features

Ryviu has also introduced AI-powered functionality as part of its more recent feature development.

The platform includes an AI Review Summary capability, designed to summarise customer feedback and make it easier for shoppers to understand the main themes emerging from multiple reviews.

This is particularly useful for stores with a large volume of reviews, where customers may not want to read dozens of individual comments before making a purchasing decision.

Loyalty & Rewards

Ryviu has recently expanded beyond its traditional review-management functionality with a Loyalty & Rewards add-on.

The feature is designed to turn reviewers into repeat customers by rewarding customers for submitting reviews and allowing merchants to offer incentives such as points and discount coupons. The objective is to connect review generation with customer retention and brand advocacy.

This creates an interesting feedback loop for eCommerce brands:

Purchase → Review → Reward → Repeat Purchase

However, loyalty should currently be viewed as an additional capability rather than the core Ryviu proposition. The platform remains primarily focused on product reviews, UGC and social proof.

WooCommerce Integration

Ryviu provides a dedicated integration for WooCommerce, making it possible for WordPress-based eCommerce stores to connect their WooCommerce shop with Ryviu and use its review functionality. The current installation process involves connecting the WooCommerce/WordPress store URL to the Ryviu account and ensuring that the relevant REST API path is accessible.

WooCommerce merchants can use Ryviu to:

• Import reviews from external product sources
• Display product reviews on their store
• Showcase featured reviews
• Display photo and video reviews
• Add review widgets and badges
• Display product Q&A
• Create dedicated featured-review pages
• Collect customer reviews
• Use reviews as social proof throughout the customer journey

There is, however, an important implementation detail: Ryviu’s current documentation states that products are not automatically synchronised from WooCommerce to Ryviu’s Product Manager. Merchants may need to manually add products to Ryviu before importing reviews for those products.

For stores where review management is the primary requirement, this remains a useful WooCommerce integration, particularly for merchants that also need to import reviews from external marketplaces.

What Can Ryviu Help an eCommerce Brand With?

Ryviu can support several important eCommerce processes, particularly around social proof, conversion optimisation and customer feedback:

• Automated customer review collection
• Product review management
• Photo and video UGC collection
• Importing reviews from external marketplaces
• Combining reviews from multiple product sources
• Displaying star ratings on product pages
• Featured review displays
• Review badges and snippets
• Product Questions & Answers
• Review request emails
• Google Shopping review feeds
• Review attributes and structured product feedback
• AI-powered review summaries
• Customer loyalty rewards for reviews
• Building trust for new products and stores
• Supporting conversion optimisation with social proof

Why Choose Ryviu?

Ryviu is particularly attractive for eCommerce merchants that need a focused and cost-effective solution for product reviews, UGC and social proof rather than a broad all-in-one customer marketing platform.

Its ability to import reviews from multiple external marketplaces is one of its strongest differentiators, particularly for dropshipping businesses and merchants launching products that already have customer feedback available elsewhere.

For WooCommerce merchants, Ryviu provides a dedicated integration and supports review widgets, featured reviews, UGC and Q&A directly within the store experience.

Compared with broader platforms such as Yotpo, Ryviu is more narrowly focused on reviews and social proof, although its newer Loyalty & Rewards functionality is expanding its capabilities into customer retention.

Overall, Ryviu is best suited to eCommerce brands, WooCommerce stores and dropshipping businesses that want to collect, import and showcase customer reviews and UGC while using social proof to increase trust and conversions.