Stamped is an eCommerce marketing platform focused on helping brands collect, manage, showcase and leverage customer reviews, user-generated content, loyalty data and customer engagement signals to increase trust, conversions and retention.
The platform brings together three main areas: Reviews & UGC, Loyalty & Rewards, and Lifecycle Marketing. This allows eCommerce brands to turn customer feedback and post-purchase interactions into social proof, personalised marketing experiences and repeat purchases.
Reviews & User-Generated Content
Reviews & UGC are at the core of Stamped. The platform enables brands to automatically collect product reviews after purchase and encourage customers to submit text, photo and video reviews.
One of Stamped’s key features is its in-email review forms, which allow customers to submit reviews directly from the review request email without having to navigate to a separate page. Review requests can also be automated based on post-purchase timing and delivery rules.
Brands can collect and display:
- Product reviews and star ratings
- Photo reviews
- Video reviews
- Customer testimonials
- User-generated content
- NPS feedback
- Community questions and answers
Stamped also provides tools for review moderation, custom review attributes, review tagging and verified buyer functionality, helping brands maintain the quality and relevance of their customer-generated content.
Displaying Reviews Across the Customer Journey
Collecting reviews is only one part of the process. Stamped provides widgets and display options that allow brands to use social proof throughout the shopping journey.
Reviews can be displayed on:
- Product pages
- Homepage
- Collection pages
- Dedicated reviews pages
- Shopping carts
- Email campaigns
- Social media
- Google Shopping and Google Ads
The platform also supports review syndication, allowing brands to distribute product ratings and reviews through Google Product Ratings and other channels. Stamped has also partnered with Bazaarvoice to enable review distribution to major retail channels such as Walmart and Target.
This makes Stamped particularly useful for brands that want to transform reviews from a passive website feature into a broader conversion and acquisition asset.
Loyalty & Rewards
Beyond reviews, Stamped provides a Loyalty & Rewards solution designed to increase customer retention and customer lifetime value.
Brands can create loyalty programmes with features such as:
- Points-based rewards
- VIP tiers
- Customer rewards
- Birthday perks
- Exclusive benefits
- Referral and word-of-mouth incentives
- Loyalty performance analytics
Loyalty activity can also be connected with email, SMS and other marketing channels, allowing brands to create more personalised customer experiences and reward high-value customers.
Lifecycle Marketing & Automation
Stamped has expanded its platform beyond reviews and loyalty with Lifecycle, which focuses on automating important moments throughout the customer journey.
Lifecycle features can be used for processes such as:
- Post-purchase engagement
- Review requests
- Product replenishment
- Cross-selling
- Win-back campaigns
- Subscription-related communications
- Customer re-engagement
The objective is to use customer and order signals to trigger timely experiences that encourage customers to purchase again and increase customer lifetime value.
Analytics & Customer Insights
Stamped also provides analytics and customer insight capabilities that help brands understand how reviews and loyalty programmes are performing.
For reviews, the platform includes sentiment and topic analysis, review performance dashboards, conversion impact tracking and tools such as Smart Vision for analysing visual UGC. Its AI-powered Smart Assist can also help customers create more detailed and relevant reviews.
These capabilities allow brands to move beyond simply collecting reviews and start using customer-generated content as a source of product, customer and marketing insights.
WooCommerce Integration
Stamped has historically provided a dedicated WooCommerce integration for its Reviews & UGC product. The integration allows WooCommerce merchants to collect and display product reviews and UGC throughout their online store, including product pages, homepage, collection pages, dedicated review pages and the shopping cart.
The WooCommerce integration also supported automated review generation through email, SMS and Facebook Messenger, as well as the import of reviews from platforms such as Yotpo, Judge.me, Loox and other review solutions.
However, there is an important consideration for new WooCommerce users: Stamped’s current FAQ states that WooCommerce is supported for existing Stamped installations, but new WooCommerce installations are currently unavailable while the company focuses development on Stamped 2.0 and its Shopify-based application. Existing WooCommerce installations continue to be supported.
For a WooCommerce store already using Stamped, this means the integration remains relevant. For a brand looking to adopt Stamped today, however, the current platform availability should be checked before making it part of the technology stack.
Integrations & eCommerce Ecosystem
Stamped integrates with a broad range of eCommerce, marketing, customer service and automation tools.
Its integration ecosystem includes platforms such as Klaviyo, Attentive, Drip, ActiveCampaign, Gorgias, Help Scout, Re, Kustomer, Recharge and Shopify Flow, among others.
The Klaviyo integration is particularly useful for retention marketing because Stamped can send review and loyalty events to Klaviyo, where they can be used within segments, email flows, SMS campaigns and personalised customer journeys.
This enables use cases such as:
- Sending review requests after delivery
- Creating follow-up campaigns based on review behaviour
- Segmenting customers based on reviews
- Rewarding customers for loyalty activity
- Using reviews as social proof in email campaigns
- Triggering win-back or retention journeys
- Combining customer reviews with broader CRM and lifecycle data
What Can Stamped Help an eCommerce Brand With?
Stamped can support a wide range of eCommerce processes, particularly around social proof, customer feedback and retention:
- Automated product review collection
- Photo and video UGC collection
- Post-purchase review requests
- NPS and customer satisfaction surveys
- Review moderation and management
- Displaying ratings and reviews on product pages
- Using reviews in email and social campaigns
- Google Product Ratings and review syndication
- Customer loyalty and rewards programmes
- VIP customer programmes
- Customer retention and lifecycle marketing
- Replenishment and win-back journeys
- Customer segmentation and personalisation
- Review sentiment and topic analysis
- Measuring the conversion impact of reviews
Why Choose Stamped?
Stamped is particularly well suited to eCommerce brands that want to make customer reviews and UGC a central part of their conversion and retention strategy.
Its strength lies in connecting review generation, social proof, customer insights, loyalty and lifecycle marketing rather than treating reviews as an isolated website feature.
For brands using Shopify, Stamped’s current platform is particularly relevant, while existing WooCommerce merchants can continue to use their current Stamped installation. The platform’s integrations with tools such as Klaviyo, Gorgias, Recharge and other eCommerce technologies also make it suitable for brands with a more sophisticated marketing and retention stack.
Overall, Stamped is a strong option for eCommerce brands looking to turn customer feedback into social proof, conversion opportunities, customer insights and long-term retention.
