Discovery call
Book a discovery call
A video call to understand where your store stands, identify priorities and decide whether it makes sense for us to work together.
In short
The discovery call is a video call with me to look at your online shop's current situation and its main opportunities in retention, measurement and paid media. By the end you'll know your priorities and whether I can help.
What we cover on the call
- Where the store stands, your goals and the main obstacles to growth
- The state of your tracking, consent and email and SMS automation
- Your paid media campaigns and how spend relates to margin
- The clearest priorities and possible next steps
How to prepare
- Have your store's address and a list of your main marketing tools to hand
- Think about your goals for the coming months and what is stopping you reaching them
- If you can, gather a few basic figures, such as monthly orders and ad spend
- Invite whoever makes decisions about marketing or the store
The calendar is provided by an external booking service and loads only when you ask for it.
Do I need to grant access before the call?
No. The call is based on what you tell me and what is visible on the store. Access is only requested if we move on to an audit or project.
Does the call commit me to anything?
No. If it makes sense to work together, I send a proposal afterwards. If not, I'll tell you honestly and, where I can, suggest alternatives.
What language is the call in?
English or Portuguese, whichever you prefer.