Klaviyo
Email e SMS
Plataforma de email e SMS para eCommerce com foco em dados de cliente e segmentação
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Retain · Campaigns
I plan, write, build and send your store’s campaigns, from a new collection launch to Black Friday. Every send has a purpose, a segment and a way to tell whether it was worth it.
In short
Email campaigns are one-off sends scheduled to a chosen segment at a chosen time: launches, promotions, seasonal moments or editorial content. I manage them for WooCommerce stores that want a steady calendar without overloading their team. I handle the plan, copy, design, sending and reporting.
The Christmas campaign gets designed the week before, leaving no time to segment, test, or prepare stock and customer service.
When nearly every send carries a discount, customers learn to wait for the next one and the margin on each order shrinks.
Mailing every contact every time, inactive ones included, drives up spam complaints and hurts inbox placement for all your other sends.
I work from a calendar planned weeks ahead, where each campaign has its objective, segment, offer (if any) and success metric agreed before any copy is written. Commercial sends alternate with genuinely useful content so the list doesn’t associate your brand with discounts alone.
A monthly or quarterly plan with dates, themes, segments and offers, in a shared document your team can comment on.
On-brand templates that read well on mobile, with blocks for products, editorial content and seasonal highlights.
Subject line, preview text, body and calls to action, built in your platform and linked to the right products in your store.
Test sends, checks across email clients, and confirmation of UTM tags and suppressions before any campaign goes out.
Revenue per recipient, clicks, unsubscribes and complaints for each campaign, with one concrete recommendation for the next send.
I agree the next period’s calendar with you, based on launches, stock levels, trading dates and past results.
I write and build each campaign and send you a preview for approval with enough lead time.
I schedule the send to the agreed segment and keep an eye on the first few hours to catch any issue early.
I compile the results and use them to adjust segments, send times and themes for the campaigns that follow.
There is no single right number for every store. It depends on catalogue size, how often you launch new products and how your list responds. I start at a sustainable pace and adjust based on unsubscribes, complaints and revenue per send.
Yes. I create reusable templates based on your store’s visual identity and build each campaign from them. If you have a designer, I work from the assets they supply.
No. Flows handle individual customer moments, such as an abandoned basket or a first purchase. Campaigns complement them with news and trading moments for the whole list or for specific segments.
I set up suppression rules and frequency caps so that a customer in the middle of a welcome or post-purchase flow doesn’t also receive an irrelevant promotional campaign. The flow message takes priority when the two would overlap.
Email e SMS
Plataforma de email e SMS para eCommerce com foco em dados de cliente e segmentação
Email e SMS
Plataforma de email e SMS para eCommerce com automações pré-configuradas
Email e SMS
Plataforma de email e SMS marketing orientada para pequenas empresas e lojas online
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On a discovery call I review your recent sends and point out where the first improvements lie.