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Glossary

Multi-Touch Attribution

Multi-Touch Attribution: Multi-touch attribution distributes credit for a conversion across several touchpoints in the customer journey, instead of giving it all to one.

Multi-touch attribution distributes credit for a conversion across several touchpoints in the customer journey, instead of giving it all to one. It recognises that people usually interact with several channels before buying, such as an ad, an email and a search.

It gives a fuller picture than last click, but needs good tracking and consent to be reliable.

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