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Glossary

Progressive Profiling

Progressive Profiling: Progressive profiling is the technique of collecting customer information gradually over several interactions, instead of asking for everything at once.

Progressive profiling is the technique of collecting customer information gradually over several interactions, instead of asking for everything at once. A first form might ask only for an email address, and later touchpoints add preferences, birthday or interests.

It keeps sign-up friction low and builds richer profiles over time, especially zero-party data.

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