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Glossary

Conversion Rate

Conversion Rate: Conversion rate is the percentage of visitors who complete a desired action, such as buying a product.

Conversion rate is the percentage of visitors who complete a desired action, such as buying a product. In eCommerce, it is calculated as orders divided by sessions, multiplied by 100. It can be measured by channel, device, landing page or product category.

Small improvements have a large effect: raising conversion from 1.5 to 2 per cent means roughly a third more orders from the same traffic.

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