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Glossary

SMS Campaign

SMS Campaign: An SMS campaign is a text message sent to subscribers who have given consent, usually for promotions, reminders or order updates.

An SMS campaign is a text message sent to subscribers who have given consent, usually for promotions, reminders or order updates. SMS has very high open rates and works well for time-sensitive offers, back-in-stock alerts and abandoned cart reminders.

It must be used with care: it needs explicit consent, short messages with clear value and sensible sending frequency.

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