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Glossary

Social Proof

Social Proof: Social proof is the influence that other people's opinions and actions have on a shopper's decision.

Social proof is the influence that other people’s opinions and actions have on a shopper’s decision. On a store it appears as customer reviews, ratings, testimonials, sales counters, user photos and press mentions.

It reduces doubt and builds trust, and is most effective near product prices and the checkout button.

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